Dated: 1st January 2026
Effective Date: Upon first use or payment

These End User Terms & Conditions (“Terms”) govern access to and use of Kaiwa, a platform provided by Tech 90 One Solutions LLP (“Company”, “we”, “us”).

By accessing, using, or paying for Kaiwa—whether on a paid or complimentary basis—the customer (“Client”, “you”) agrees to be legally bound by these Terms. No signature or separate acceptance is required.

Kaiwa is provided on a subscription or complimentary basis solely for the Client’s internal business use. The platform functions only as an information recording and management system. The Company does not verify, validate, or endorse any data entered into the system.

All data, content, notes, records, and information entered, uploaded, or stored by the Client (“Client Data”) are solely the responsibility of the Client.

Each party shall maintain confidentiality of all non-public, proprietary, or business information received from the other party and shall not disclose such information except as required by law or with prior written consent.

Client Data remains the property of the Client. The Company processes data only for operating, maintaining, securing, and improving Kaiwa and for legitimate business purposes related to service delivery.

The Company shall not be responsible or liable for:

The subscription period, scope, and applicable fees for Kaiwa shall be as expressly communicated in writing by the Company, whether through email, invoice, proposal, or similar written communication, and shall form part of these Terms.

Subscription fees, if applicable, are payable in advance. Payment of fees or continued use of Kaiwa constitutes unconditional acceptance of these Terms. Fees are non-refundable unless expressly agreed in writing.

All intellectual property rights in Kaiwa, including software, design, and documentation, remain the exclusive property of the Company. No ownership rights are transferred to the Client.

Each party shall indemnify the other against claims arising from its breach of these Terms or misuse of the platform. The Client shall indemnify the Company against claims arising from Client Data, including its accuracy, legality, or use.

To the maximum extent permitted by law, the Company’s total cumulative liability arising out of or relating to Kaiwa shall not exceed the subscription fees actually paid by the Client for the subscription period during which the claim arose.
The Company shall not be liable for any indirect, incidental, consequential, or special damages, including loss of data, profits, or business.

These Terms remain effective for the duration of access or subscription. The Company may suspend or terminate access for breach of these Terms. Upon termination, the Client’s right to use Kaiwa shall cease.

These Terms shall be governed by the laws of India. Courts at Mumbai, Maharashtra, shall have exclusive jurisdiction.

The Company may modify or update these Terms from time to time. Any such updates shall be published on https://www.kaiwa.in and may also be communicated to the Client via email, in-platform notification, or invoice, where feasible.
Continued access to or use of Kaiwa after such update shall constitute acceptance of the revised Terms.